Introduction 

When you ask people what they love about Filipinos, you’ll surely hear a thing or two about their hospitality and can-do attitudes that carry on to wherever they go, even at work. As one of the friendliest people in the world, Filipinos are sought after in the hospitality industry, where genuine interpersonal skills are required.

If you plan to hire Filipino workers for your hotel or resort, it is important to start by understanding what makes Filipinos suitable for this job. In this article, Venture Management will guide you in recognizing the unique qualities that make Filipino hospitality exceptional. We will also explore the hiring process and how hospitality job placement agencies in the Philippines could help you find the right workers.

 

Why Filipinos and Hospitality Go Hand in Hand

Hospitality is a trait deeply rooted in the cultural fabric of the Philippines. The concept of “kapwa,” which translates to “kindred,” lives in the heart of Filipino hospitality, allowing them to embrace their shared identity as humans and to take care of their fellow beings without regard for race or differences.

The cultural principle of “kapwa” emphasizes a strong sense of community and interconnectedness, leading Filipinos to approach interactions with genuine warmth and concern. This innate friendliness is deeply ingrained in the Filipino way of life, making them naturally predisposed to excel in international hospitality management jobs.

 

What Makes Filipino Hospitality Excellent for Your Business

Aside from their natural friendliness, Filipinos also possess other qualities that make them stand out in the hospitality industry. Here are some traits that might convince you to hire Filipino workers through global hospitality staffing agencies:

Genuine Care

Genuine care is the cornerstone of Filipino hospitality. Most Filipino workers, both local and abroad, are known for their warmth and innate ability to make guests feel like family by sharing stories and expressing genuine interest in learning about other cultures.

The authentic concern seen in Filipinos gives guests a sense of security and comfort and creates a welcoming environment that significantly enhances the customer experience in the hospitality industry.

Attention to Detail

Filipinos are known for their attention to detail, especially when it comes to serving other people. From anticipating the needs of guests to ensuring flawless execution of services, Filipinos take pride in their ability to notice and address even the smallest aspects that contribute to the positive experience of a customer.

This meticulousness makes them perfect for management roles in different hospitality establishments.

Consistent Quality

Hospitality management job agencies are confident in recruiting Filipino workers for their consistency in providing quality service. No matter the size of the establishment, a Filipino worker expresses commitment to their work. This reliable nature is a valuable asset in the hospitality industry, where consistency is critical to guest satisfaction and service success.

Resilience

Filipinos are well-known for their resilience and ability to handle crises with composure and a smile. This particular quality is crucial in the hospitality sector, where unexpected situations can arise. A Filipino’s ability to adapt fast and remain composed under pressure makes Filipino workers indispensable assets in fast-paced and dynamic industries.

Sense of Community

Hospitality job placement agencies in the Philippines recognize Filipinos for their strong sense of community that translates into a collaborative and team-oriented attitude at work. In the hospitality industry, where teamwork is essential for operations, these characteristics help foster a harmonious work environment and ensure your team works seamlessly together to provide outstanding services.

Lasting Relationships

Building lasting relationships is the forte of Filipino workers. Whether it’s with colleagues or guests, Filipinos excel in establishing genuine connections that go beyond transactional. This unique skill not only enhances the workplace atmosphere but also contributes to customer loyalty in the long run.

 

How To Hire Filipino Hospitality Workers

Get Accredited

Every foreign employer who wishes to hire Filipino workers is required to get accreditation from the Department of Migrant Workers (DMW). This process ensures that your business is legitimate and adheres to regulatory standards. Moreover, it protects the welfare of Filipino workers against possible exploitations and scams.

Partner With an Agency

Foreign employers are required by law to partner with a global hospitality staffing agency in the Philippines when recruiting Filipino workers. These agencies not only allow you to comply with the demands of the DMW but also help you streamline your hiring process, connecting you with a pool of qualified Filipino workers.

 

Services Offered by Hospitality Job Placement Agencies in the Philippines

Agencies offer a range of solutions to help you simplify and enhance the efficiency of your hiring process. Here are some services we offer at Venture Management:

Consultation

Hospitality management job agencies like Venture Management have experienced employees who can offer consultation services to businesses venturing into international recruitment in the Philippines. You can consult our experts regarding legal requirements, market trends, and the best practices for hiring hospitality workers in the Philippines.

Our guidance equips employers with the knowledge needed to make informed decisions and successfully navigate recruitment.

Accreditation Assistance

Hospitality job placement agencies in the Philippines help employers navigate the complex requirements of the DMW accreditation process. Venture Management can guide employers in obtaining necessary permits and meeting compliance standards, streamlining the legal aspects of international recruitment.

This service ensures that the recruitment process will go smoothly in compliance with set standards, helping give you peace of mind that your recruitment is legal.

Applicant Screening

Agencies can conduct thorough applicant screening to identify candidates with the skills and cultural fit for the specific role you want to advertise. The stringent process we follow at Venture Management goes beyond traditional screening; we ensure that every candidate possesses the skills, attitude, and experience to thrive in your workplace.

Interview Scheduling

Interview scheduling can be a hassle, especially when hiring workers from a different nation. A hospitality job placement agency in the Philippines can coordinate interviews across different time zones, helping streamline an employer’s interaction with their candidates. This service simplifies the logistical aspect of the interview, providing a positive experience to the candidate and employer.

Visa Processing

Venture Management simplifies the complex process of handling visa applications. Our experts guide employers and candidates in processing visa requirements, ensuring all documents are completed and submitted properly. By acting as an intermediary, Venture Management contributes to a smooth transition for Filipino workers, reducing the administrative burdens on the employer and promoting a seamless integration into the workforce.

Dispatch Briefing

Hospitality management job agencies ensure that employees are well-prepared before deployment by providing briefings covering cultural nuances, job expectations, and other essential information to help them adapt to their new roles and environments.

Feedback and Coordination

Venture Management acts as an intermediary, gathering and providing feedback to both employers and candidates. This helps ensure transparency and a cohesive experience for both parties. Moreover, it allows us to grasp what both parties can do to achieve satisfaction at work.

Employee Training

Venture Management offers assistance in organizing training for your workers, ensuring they possess the necessary skills and knowledge to thrive at work. Through this service, employers can contribute to the professional development of their workers.

 

Frequently Asked Questions

What Is Recruiting in the Hospitality Industry?

Recruiting for the hospitality industry is a systematic process of attracting, filtering, and hiring qualified professionals for various roles within hotels, casinos, resorts, restaurants, and more.

The recruitment process encompasses sourcing candidates, conducting interviews, and selecting workers with the skills and attributes necessary to provide exceptional service to guests.

How Does Recruitment Work in the Philippines?

Recruitment in the Philippines is a complicated process that begins by partnering with a licensed agency and registering with the Department of Migrant Workers. Once accredited, the agency will publish your job post across multiple channels.

Who Pays the Placement Fee?

Placement fees, also known as commission fees, are paid by the employer to the recruitment agency to help them find a suitable candidate. These fees usually have an equivalent cost to the one-month salary of the worker abroad.

 

Conclusion

When it comes to hospitality roles, there is no better place to search for workers than in the rich and diverse talent pool of the Philippines. Filipino workers possess qualities like genuine care, attention to detail, consistency, resilience, and a sense of community necessary to create an atmosphere of comfort and warmth in different establishments.

With the help of hospitality job placement agencies in the Philippines, like Venture Management, you can easily hire talented Filipino workers. Contact us today for any inquiries.